I’ve been following debates on Global Voices Online and early warning systems, between Paul Currier and Patrick Meier. Some comments on that dialague.
Paul and Patrick,
Interesting dialogue you’ve got going. I’d like to throw in a few points. I watched Ushahidi’s work with a great deal of interest and considerable admiration throughout the post-election crisis. I was especially interested in their verification claims, and hence was a bit surprised, at the GV Summit, to hear Ory Okolloh and Daudi Ware acknowledge that their verification methods were almost entirely ad hoc. I wouldn’t, in this case, expect a project like Ushahidi to be able to create verification standards that could hold up in a courtroom, but I would have liked to see evidence of some system at work.
Ad hoc data collection, together with a lack of clarity on Ushahidi’s site about how they verify, shifts the project from a usable data set for researchers to a starting point requiring more evidence about how the conflict played out. It may turn out that their data are largely accurate – it would be a really interesting study for someone to do, to see what the ad hoc approach netted, what worked, and what didn’t.
This isn’t a reason to dismiss Ushahidi, but to acknowledge where they are. Even thinking of it as a pilot project, it teaches us a great deal about what can work at an entirely ad hoc level, and what it might become with a bit more preparation and experience. The key, I think, is that Ushahidi and similar projects have incredible potential, and should be evaluated from that perspective.
For a participatory media project focused on mob violence, it’s difficult to expect a citizen’s monitoring group to attain standards that could hold up in court – at least at this stage in Ushahidi’s development. It is reasonable, however, to shoot for the equivalent of journalistic standards of evidence. And journalism/media may be the more apt point of comparison in the early warning context.
I say equivalent, because participatory media attain verification through a different process than traditional journalism. Traditional journalism relies on trusted, known researchers working within a rigid, closed hierarchy, with verification of facts along each level of that chain. Its hallmark is a brand – a shortcut for the audience to know that there is an epistemology behind any given claim. At its best, traditional journalism’s authority can be very strong.
Participatory journalism uses a different set of values – values that are part of GVO, but extend well beyond that, because GVO is permeable and elastic. Participatory media values include: transparency, congruence, accuracy, passion, and community. Such values allow for vetting of data to the degree possible in any given situation, and a space for gray areas regarding verification. An epistemology based on them can handle multiple interpretations of events because of its transparency function.
That said, there is room for improvement. I’m very interested to see how Ushahidi and like-minded projects approach the following:
Anonymity v. transparency. In covering conflict, security should always be the first consideration. Both journalism and humanitarian early warning approaches have established methods for anonymous reporting – what’s the trusted equivalent in the participatory media context?
How to encourage learning with the journalism and humanitarian communities. In the Kenya example, both those communities were having similar challenges and discussions. From Ory’s and Daudi’s remarks, it became evident that they weren’t completely aware of them, and vice versa. For instance, the community radio community in Kenya was generally unaware of Ushahidi – see this post for details. Daudi likewise, in his comments at GV Summit, claimed the media failed to cover the conflict because of self-interest. But the media community has another interpretation: they pin their failure on lack of resources, lack of security, and lack of experience. See IMS and BBC reports for a window into that perspective.
How will participatory media projects approach different kinds of problems? It’s one thing to cover mob violence, another to monitor an election, a third to track disappeared people, etc. CMEV’s project in Sri Lanka, which Sanjana Hattottuwa was very involved with, recently tackled the election monitoring challenge using digital media tools; it would be interesting to hear what worked and what could be better, from their perspective.
Finally, a comment about mission creep and GVO. It seems to me that thinking about GVO as an organization with a set mission misconstrues how they work and grow. GVO is very driven by the interests and passions of its community. It hasn’t developed on the basis of a top-down, institutionally driven strategy. If its community members find citizen activism, early warning monitoring, and election monitoring compelling, then it will be up to them to define whether and how it’s part of GVO’s world.














5 responses so far ↓
Patrick Philippe Meier // July 9, 2008 at 9:22 pm |
Many thanks for your contributing comments, Ivan, much appreciated.
Kenyanpundit // July 10, 2008 at 8:27 am |
Interesting comments Ivan, we definitely were not aiming for court admissible type verification (or even capable of it) and also did not purport to verify claims to a standard that can be cited by researchers… at that point and given how rapidly we developed – the main objective was to get the information out and hope those with better resources e.g. NGOs on the ground to move to address them. I think the points you raised address the challenges of participatory reporting in general, especially in a crisis situation, and I would have liked to see examples of models that are less ad hoc especially in an early warning conflict situation or your suggestions of how such a participatory effort can achieve journalistic standards with few resources and without getting the data bogged down in bureaucracy. We did try and work with organizations on the ground that had verifiable data but everyone was very “protective” of their information, leaving us to relying on citizen reports that were later corroborated by media reports.
Paul C // July 10, 2008 at 3:59 pm |
Ivan – thanks for the contribution to the discussion. I think some of the points you raise were covered by my colleague Tom Longley in his post on Ushaidi, but I wanted to say something more about Global Voices in response to your point:
I agree with your description of GVO, but you don’t have to have a “top-down, institutionally driven strategy” to suffer from mission creep – you just need to have a mission. What you’re describing here is basically mission creep 2.0, which doesn’t make it any less problematic for the organisation / movement / gang.
I also find it interesting that you say that
That’s fine and dandy, but it’s not much use when it comes to human rights monitoring. Gray areas regarding verification are exactly what one tries to avoid, because it gives human rights violators the room necessary to evade the accusations against them – whether those accusations are made in a courtroom or not.
ivonotes // July 10, 2008 at 4:16 pm |
Hi Paul,
On mission creep – my point is that GVOs mission is not so firmly defined that talking about creep makes a lot of sense – and to my mind, for a young organization/collective, that’s ok, even positive. There’s lots of experimentation going on, and learning. As long as they don’t misrepresent what they’re able to do in a given context.
My point about participatory journalism values is that it’s not striving for human rights monitoring levels of accuracy, but an equivalence to journalistic accuracy. I absolutely agree that human rights reporting requires a different level of commitment and data verification; I wouldn’t expect an ad hoc project to get there, and neither does Ushahidi. See Ory’s comment on this.
More broadly, it’s really interesting to watch the HR organizations struggle with this very question. HR Watch and Witness are both good examples of groups with rigorous standards for most of their reporting, but are also increasingly adding 2.0 aspects to their work. HR Watch sometimes asks its researchers to blog, for instance, which we can imagine gives their lawyers shivers. But HR Watch is aware their material increasingly goes directly to audiences in an unmediated form, and is very concerned about being timely and relevant.
Witness’ Hub mixes both professional journalism and unvetted amateur production. It’s a real challenge for any organization to manage several standards of proof under one roof, and no one’s hit upon the perfect solution yet.
ivonotes // July 10, 2008 at 4:40 pm |
Hi Ory, thanks for your comment. Really interesting that you found others to be protective of their information, and unwilling to share. Why do you think that is? Is it because they perceive information to be proprietary, in the mainstream media, competitive journalism mode, or is it because they were uncomfortable with sharing information through a new, untested interface, or something else?
Would it be worthwhile for you to try to build relationships and information sharing agreements with those reluctant organizations? Dig into their concerns, and see if you can reach agreement on some basic standards, so the next time (hopefully there will be no next time, but it’s good to be aware) you’ll have the network in place?
More generally, I recently showed Ushahidi to a Kenyan community radio producer and trainer, who knows a lot of people at stations all over the country, but hadn’t seen the site. He was quite excited by it – I’d guess some outreach into those local media communities would net you a lot of contact for the future, and also extend your coverage from the web into broadcast. Though perhaps you’re working on this already?